Generative AI is revolutionizing the conversational AI industry by enabling more natural and intelligent interactions. Amazon Lex has introduced new features that take advantage of these advances, such as conversational FAQs, descriptive bot building, assisted slot resolution, and training utterance generation. These features make it easier for developers to build chatbots that provide personalized customer…
Amazon Transcribe is a speech recognition service that now supports over 100 languages. It uses a speech foundation model that has been trained on millions of hours of audio data and delivers significant accuracy improvement. Companies like Carbyne use Amazon Transcribe to improve emergency response for non-English speakers. The service provides features like automatic punctuation,…
Amazon Personalize has announced three new launches: Content Generator, LangChain integration, and return item metadata in inference response. These launches enhance personalized customer experiences using generative AI and allow for more compelling recommendations, seamless integration with LangChain, and improved context for generative AI models. These launches aim to enhance user engagement and satisfaction by providing…
Amazon Personalize has introduced the Next Best Action feature, which uses machine learning to recommend personalized actions to individual users in real time. This helps improve customer engagement and increase conversion rates by providing users with relevant and timely recommendations based on their past interactions and preferences. With Next Best Action, brands can deliver personalized…
Amazon Bedrock is a generative AI service that simplifies the creation of product descriptions for e-retailers. It offers high-performing foundation models from leading AI companies and allows retailers to tailor the descriptions to their target audience. Bedrock also enables faster approvals, improved product listing velocity, future-proofing, and fosters a culture of innovation. With additional capabilities…
Amazon IVS is a managed live streaming solution that simplifies the setup and management of interactive video experiences. The need for effective content moderation in live streaming has become more crucial. Amazon Rekognition Content Moderation automates image and video moderation workflows. This solution integrates with Amazon IVS and provides options for automated moderation and human…
Generative AI models have the potential to revolutionize enterprise operations, but businesses must address challenges like data protection and content quality. The Retrieval-Augmented Generation (RAG) framework combines external data sources with prompts to enhance domain-specific tasks. MongoDB Atlas with Vector Search and Amazon SageMaker JumpStart support this transformative potential.
Amazon Bedrock is a fully managed service that offers a range of foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon. It allows users to experiment with various FMs and customize them using techniques like fine-tuning and Retrieval Augmented Generation (RAG). Agents for Amazon Bedrock enable developers…
Whisper is an Automatic Speech Recognition (ASR) model trained on 680,000 hours of supervised data from the web. However, it has low-performance on low-resource languages like Marathi and Dravidian languages. Fine-tuning Whisper is challenging due to high computational and storage requirements. LoRA is a unique approach to fine-tuning that reduces trainable parameters and GPU memory…
Principal, a global investment management leader, is using AWS CCI Post Call Analytics to gain insights into their contact center interactions and enhance the customer experience. They are leveraging AI capabilities to transcribe voice calls, analyze interactions, and identify call drivers. Principal has successfully deployed the PCA solution, processed over 1 million customer calls, and…
Online communities across various industries rely on platform owners to provide a safe environment for users. Content moderation is essential, but the increasing volume and complexity of inappropriate content make manual moderation inefficient. Amazon Comprehend offers a solution with its Toxicity Detection API, which automatically detects harmful content in user- or machine-generated text. The API…
Amazon Personalize is a machine learning technology that enables businesses to provide personalized recommendations to their customers. It simplifies the integration of personalized recommendations into websites, applications, and email marketing systems. With Amazon Personalize, businesses can easily train models, process data, and generate real-time recommendations. The solution can be implemented using various AWS services such…
Generative AI and large language models (LLMs) are often used for question answering systems based on external knowledge. Traditional systems struggle with vague or ambiguous questions without context. To address this, an interactive clarification component using LangChain is introduced, allowing a conversational dialogue with users to gather context and provide accurate answers. The solution is…
Amazon SageMaker Canvas is a no-code environment that allows users to easily utilize machine learning (ML) models for various data types. It integrates with Amazon Comprehend for natural language processing tasks like sentiment analysis and entity recognition. It also integrates with Amazon Rekognition for image analysis, and Amazon Textract for document analysis. The ready-to-use solutions…
Amazon CodeWhisperer is a generative AI coding companion that helps developers optimize their code for sustainability. It provides recommendations for code improvement based on existing code and natural language comments, allowing developers to reduce resource usage and energy consumption. CodeWhisperer supports multiple programming languages and is available as part of various development tools. Unoptimized code…
Generative AI is being used to automate call summarization in contact centers. With large language models (LLMs) powered by generative AI, accurate and contextually relevant summaries can be generated in a fraction of the time it takes to manually summarize calls. This not only improves efficiency but also enhances the customer experience by reducing the…
Amazon Textract is a machine learning service that extracts text and data from scanned documents. Custom Queries is a feature that allows you to customize the extraction of information from non-standard documents like checks. By customizing the feature, you can achieve greater accuracy in data extraction without the need for ML expertise or infrastructure management.
Amazon SageMaker JumpStart now supports token streaming for large language model (LLM) inference responses. This feature allows users to see the model response output as it is being generated, providing a perception of low latency. Streaming is available for select LLMs in SageMaker JumpStart, including Mistral AI 7B, Falcon 180B, Falcon 40B, and Rinna Japanese…
The Bundesliga has introduced a new metric called Shot Speed to provide insights into the velocity behind soccer shots. Shot speed is calculated using event data and optical tracking data to determine the maximum speed the ball reaches during its flight. This metric not only enhances our understanding of the game but also highlights memorable…
Amazon SageMaker Canvas now supports deploying ML models to real-time inferencing endpoints, eliminating the need for manual export, configuration, testing, and deployment. This feature enables users to easily consume model predictions and drive actions outside of the SageMaker Canvas workspace. The process of deploying a model in SageMaker Canvas to a real-time endpoint is explained…