Indian Workers Fear Job Loss to AI More Than Global Peers, Study Finds

A study by Randstad reveals that Indian workers are more concerned about job loss due to artificial intelligence (AI) compared to workers in countries like the US, UK, and Germany. The study found that one in two workers in India are scared of losing their jobs to AI, while the number is one in three people in developed countries. This fear is attributed to the presence of many BPOs and KPOs in India, where AI can replace certain jobs. The study emphasizes the importance of continuous learning to stay relevant in the face of AI advancements.

 Indian Workers Fear Job Loss to AI More Than Global Peers, Study Finds

Indian Workers Fear Job Loss to AI More Than Global Peers, Study Finds

A recent study conducted by Randstad reveals that Indian workers are more concerned about the impact of artificial intelligence (AI) on their jobs compared to workers in the US, UK, and Germany. The study found that one out of every two workers in India is afraid of losing their job to AI, while in other developed countries, this number is only one in three.

The rapid growth of AI in India, coupled with the prevalence of business process outsourcing (BPO) and knowledge process outsourcing (KPO) companies, has contributed to this fear. Many workers in these industries perform tasks that can be automated by AI. As a result, Indian workers recognize the need to continuously learn new skills to stay relevant in the future.

Key Findings from the Study:

  • 70% of the surveyed workers believe that AI will change their jobs and industries.
  • 55% of the respondents were men, while 45% were women.
  • 30% expressed a desire to learn more about AI, while 28% wanted to enhance their IT and tech skills, and 27% aimed to become better leaders.
  • 50% of the participants stated that if their company does not support their learning and development in the next year, they would consider quitting their job.
  • Older workers prioritize earning potential, while younger workers value flexible work arrangements.
  • Workers in the automotive, aerospace, food, IT, and finance sectors are particularly concerned about the impact of AI on their jobs.

This study emphasizes the importance of continuous learning and acquiring new skills in the face of AI advancements. Indian workers are particularly aware of the need to upskill and adapt to the changing job landscape.

Practical Solutions for Embracing AI:

If you want to leverage AI to evolve your company and stay competitive, consider the following practical solutions:

  1. Identify Automation Opportunities: Locate key customer interaction points that can benefit from AI.
  2. Define KPIs: Ensure that your AI initiatives have measurable impacts on business outcomes.
  3. Select an AI Solution: Choose tools that align with your specific needs and offer customization options.
  4. Implement Gradually: Start with a pilot project, gather data, and expand AI usage strategically.

To receive expert advice on AI KPI management, connect with us at hello@itinai.com. For continuous insights on leveraging AI, stay tuned to our Telegram channel t.me/itinainews or follow us on Twitter @itinaicom.

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Consider exploring the AI Sales Bot from itinai.com/aisalesbot. This solution is designed to automate customer engagement 24/7 and manage interactions across all stages of the customer journey. Discover how AI can redefine your sales processes and enhance customer engagement.

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