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Artificial intelligence (AI) bots, also known as chatbots or virtual assistants, are becoming increasingly popular in the business world. They offer a number of benefits, such as improved customer service, increased efficiency, and reduced costs. But can AI bots actually change a company’s competitive advantage? The answer is yes, and in this article, we’ll explore how. First, let’s define what we mean by competitive advantage. Essentially, competitive advantage is what sets a company apart from its competitors. This can be achieved through a variety of factors, such as superior product quality, faster delivery times, or better customer service. By offering… ➡️➡️➡️