AI should be better understood and managed — new research warns

According to an academic, Artificial Intelligence (AI) and algorithms have the potential to fuel racism, political instability, polarization, and radicalization. These technologies, which are not limited to national security agencies, can contribute to political violence and pose a threat to national security.

 AI should be better understood and managed -- new research warns

**Artificial Intelligence (AI) and algorithms have the potential to be used in harmful ways, such as spreading racism and political instability, warns an academic. It’s important to understand that AI is not only used by national security agencies to prevent malicious activities but can also contribute to polarization, radicalism, and political violence, posing a threat to national security.**

**To stay competitive and leverage the benefits of AI in your company, it is crucial to have a better understanding and management of AI. Recent research highlights practical steps to evolve your company with AI:**

**1. Identify Automation Opportunities:** Look for areas in your customer interactions that can benefit from AI. These could be key touchpoints where AI can enhance efficiency and effectiveness.

**2. Define KPIs:** Ensure that your AI initiatives have measurable impacts on your business outcomes. Set Key Performance Indicators (KPIs) to track and evaluate the success of your AI implementation.

**3. Select an AI Solution:** Choose AI tools that align with your specific needs and offer customization options. This will ensure that the AI solution is tailored to your company’s unique requirements.

**4. Implement Gradually:** Start with a pilot project to test the effectiveness of AI. Gather data and insights from the pilot, and then expand the usage of AI gradually across your organization. This approach allows for judicious adoption of AI, minimizing potential risks.

**For advice on managing AI KPIs, you can connect with us at hello@itinai.com. Stay updated on leveraging AI by following our Telegram channel t.me/itinainews or our Twitter account @itinaicom.**

**Now let’s focus on a practical AI solution that can transform your sales processes and customer engagement: the AI Sales Bot from itinai.com/aisalesbot. This solution is designed to automate customer engagement 24/7 and manage interactions at every stage of the customer journey.**

**Discover how AI can redefine your sales processes and enhance customer engagement by exploring our solutions at itinai.com.**

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