In November 2022, OpenAI launched ChatGPT, which quickly became the fastest-growing web app. Microsoft and Google also revealed plans to integrate chatbots with search, despite early hiccups. The tech now promises to revolutionize daily internet interactions, from office software to photo editing. The rapid development of AI has left us grappling with its impact.
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WHO
Google, Meta, Microsoft, OpenAI
WHEN
Now
Revolutionizing AI in 2023: Practical Solutions and Value
When OpenAI launched ChatGPT, a free web app in November 2022, it changed the game. By January, it became the fastest-growing web app ever, offering access to a powerful neural network. Microsoft and Google followed with plans to combine chatbots with search, reimagining our interactions with the internet.
Despite early hiccups, Microsoft and Google have since integrated chatbot-based assistants into their office software, promising to streamline tasks like summarizing emails, drafting reports, and generating slide decks in seconds. Additionally, image-making models from Microsoft and Meta allow users to create shareable images with a click, while Google’s AI-powered phones enable unprecedented photo editing capabilities.
2023 witnessed radical AI technology transitioning from experimental prototypes to consumer products at an unprecedented speed and scale. The impact is profound, yet the true implications are still unfolding. To leverage AI for your company’s evolution and competitive edge, consider the following practical steps:
Practical Steps for Leveraging AI
- Identify Automation Opportunities: Locate key customer interaction points that can benefit from AI.
- Define KPIs: Ensure measurable impacts on business outcomes.
- Select an AI Solution: Choose tools aligned with your needs and provide customization.
- Implement Gradually: Start with a pilot, gather data, and expand AI usage judiciously.
For AI KPI management advice and continuous insights into leveraging AI, connect with us at hello@itinai.com. Explore practical AI solutions, such as the AI Sales Bot from itinai.com/aisalesbot, designed to automate customer engagement 24/7 and manage interactions across all customer journey stages.
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