Leveraging Large Language Models for Exploiting ASR Uncertainty

Large language models (LLMs) excel at text-based natural language processing tasks through creative prompt engineering and in-context learning. However, their performance on spoken language understanding (SLU) tasks relies heavily on speech-to-text conversion by an off-the-shelf automation speech recognition (ASR) system, constraining their accuracy in this setup.

 Leveraging Large Language Models for Exploiting ASR Uncertainty

“`html

Leveraging Large Language Models for Exploiting ASR Uncertainty

With the help of creative prompt engineering and in-context learning, large language models (LLMs) are known to generalize well on a variety of text-based natural language processing (NLP) tasks. However, for performing well on spoken language understanding (SLU) tasks, LLMs either need to be equipped with in-built speech modality or they need to rely on speech-to-text conversion from an off-the-shelf automation speech recognition (ASR) system. In this work, we focus on the latter setup where the accuracy of LLM on SLU tasks is constrained by the accuracy of a frozen ASR system on the given…

Practical AI Solutions for Middle Managers

Evolve Your Company with AI

If you want to evolve your company with AI, stay competitive, and use it to your advantage, consider leveraging large language models for exploiting ASR uncertainty. Discover how AI can redefine your way of work by identifying automation opportunities, defining KPIs, selecting the right AI solution, and implementing gradually.

Automation Opportunities

Locate key customer interaction points that can benefit from AI to improve efficiency and customer experience.

Define KPIs

Ensure your AI endeavors have measurable impacts on business outcomes by setting clear key performance indicators.

Select an AI Solution

Choose tools that align with your needs and provide customization to suit your specific requirements.

Implement Gradually

Start with a pilot, gather data, and expand AI usage judiciously to ensure successful integration into your company’s processes.

AI Sales Bot from itinai.com/aisalesbot

Consider the AI Sales Bot designed to automate customer engagement 24/7 and manage interactions across all customer journey stages. Discover how AI can redefine your sales processes and customer engagement by exploring solutions at itinai.com.

For AI KPI management advice, connect with us at hello@itinai.com. For continuous insights into leveraging AI, stay tuned on our Telegram or Twitter.

“`

List of Useful Links:

AI Products for Business or Try Custom Development

AI Sales Bot

Welcome AI Sales Bot, your 24/7 teammate! Engaging customers in natural language across all channels and learning from your materials, it’s a step towards efficient, enriched customer interactions and sales

AI Document Assistant

Unlock insights and drive decisions with our AI Insights Suite. Indexing your documents and data, it provides smart, AI-driven decision support, enhancing your productivity and decision-making.

AI Customer Support

Upgrade your support with our AI Assistant, reducing response times and personalizing interactions by analyzing documents and past engagements. Boost your team and customer satisfaction

AI Scrum Bot

Enhance agile management with our AI Scrum Bot, it helps to organize retrospectives. It answers queries and boosts collaboration and efficiency in your scrum processes.