The NYPD has partnered with tech company Truleo to use AI to analyze police body-worn camera footage. Truleo’s software categorizes officers’ language and scores interactions as “professional” or “unprofessional.” Meanwhile, in the UK, there are plans to roll out facial recognition technology in shops, despite concerns about privacy and bias.
The NYPD’s AI Pilot Program to Analyze Police Body-Worn Camera Footage
The New York Police Department (NYPD) has partnered with Truleo, a tech company based in Chicago, to launch a pilot program using AI to analyze police body-worn camera footage. The goal of this initiative is to evaluate officers’ professionalism while on duty.
Despite the widespread use of body cameras, trust in the police has not increased significantly, partly because less than 1% of the videos are ever reviewed. Truleo’s software processes audio recordings from the body cameras, categorizing an officer’s language into tags such as “insult,” “profanity,” “threat,” “explanation,” or “gratitude.” The technology then scores the interaction as “professional” or “unprofessional.” It can automatically detect critical events like use-of-force, pursuits, frisking, and non-compliance incidents, and screen for both professional and unprofessional officer language. This allows supervisors to provide appropriate feedback and review.
While this initiative aims to improve trust in the police, there are concerns about officers’ privacy. The NYPD should discuss the pilot program with relevant stakeholders to address privacy and fairness concerns in the disciplinary process.
UK’s Increased Deployment of Facial Recognition Technology
Facial recognition technology is becoming more prevalent in various aspects of society, including the UK. Internal government documents have revealed plans to encourage the rollout of facial recognition technology in shops, with the support of the independent privacy regulator. However, this technology, provided by Facewatch, has faced criticism for potential human rights breaches and alleged bias against darker-skinned individuals.
While Facewatch defends the technology as a means to reduce crime and enhance staff safety, concerns have been raised about its impact on civil liberties. Government ministers should prioritize protecting human rights rather than endorsing products that pose threats to civil liberties.
With advancements in AI, there are opportunities for enhanced security and oversight. However, it is crucial to address privacy and civil rights concerns on both sides of the Atlantic.
Evolve Your Company with AI: Practical Solutions and Value
To stay competitive and leverage AI for your company’s advantage, consider implementing facial recognition technology. It can redefine your way of working and provide enhanced security and oversight.
Here are some practical steps to evolve your company with AI:
1. Identify Automation Opportunities:
Locate key customer interaction points that can benefit from AI. This can include areas like customer service, sales, or marketing.
2. Define KPIs:
Ensure that your AI endeavors have measurable impacts on business outcomes. Define key performance indicators (KPIs) to track the effectiveness of AI implementation.
3. Select an AI Solution:
Choose AI tools that align with your specific needs and provide customization options. This will allow you to tailor the technology to suit your company’s requirements.
4. Implement Gradually:
Start with a pilot program to gather data and assess the impact of AI usage. Expand the implementation of AI gradually and judiciously based on the results and feedback.
For AI KPI management advice and insights into leveraging AI, connect with us at hello@itinai.com. You can also stay updated on our Telegram channel t.me/itinainews or follow us on Twitter @itinaicom.
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